Please note that these sources of support are not monitored at all times, for emergency/urgent assistance please refer to the sources of external support.

Safeguarding

Safeguarding email address

For any concerns around safeguarding please email: safeguarding@heartlands-academy.org.uk to share your concern with our safeguarding team.
Please include your contact details to help us assist you.

Student concerns

TooToot

https://birminghamheartlands.tootoot.co.uk/login
All students have a username and password.
This message will be sent straight to our safeguarding team.
Students can also send emails to: safeguarding@heartlands-academy.org.uk

Academy website

Specific safeguarding information

There is information and different links for specific safeguarding issues on our academy website under ‘safeguarding our students’
https://heartlandsacademy.e-act.org.uk/student-support/safeguarding-our-students

General enquiries

For enquires not relating to safeguarding please contact us on:
Heartlands.enquiry@e-act.org.uk

Please also note that you can telephone Heartlands Academy on 0121 464 3931.

Enhance your experience

Sources of support

Sources of external support

Free, private and confidential services to discuss any worries or concerns

Childline

Samaritans

Police

Children’s services

Mental health

Forward Thinking Birmingham

Pause drop-in service

Young Minds Charity

Foodbanks

Aston and Nechells Foodbank

Birmingham Central Foodbank

Sources of academy support